Dekor Limited Lifetime Warranty

We offer a Limited Lifetime Warranty on all Dekor Diaper Pails.

We stand by our products and will replace any manufacturer’s defect. Dekor Eko Diaper Pails are made from tough 70% recycled ABS Plastic and will easily last through all your diapering years! Don’t forget, after your diapering years are behind you (congrats!), you can use your Dekor diaper pail as a trash can in the bathroom, garage or even the kitchen.

Please note that the Limited Lifetime Warranty is non-transferable, and covers only the original diaper pail. Our warranty does not cover misuse or normal wear and tear. If something broke due to misuse, we offer replacement parts.

If your product is faulty as a result of a manufacturing defect, please complete our Product Claim Form with as much detail as possible and our Customer Care team will work with you to resolve your issue. We reserve the right to assess the condition of the damaged product prior to offering a repair or replacement. This may require the product to be sent to our North American Distributor, Regal Lager, in Atlanta, GA, for an assessment at the expense of the purchaser. A repair or replacement may be refused if the fault is considered to be due to misuse or normal wear and tear, rather than a manufacturing defect. If the fault is deemed to be a manufacturing defect, the product will be repaired or replaced and returned to you as soon as possible. Postage and handling charges associated with sending the product back to the purchaser will be covered by Dekor.

Only one warranty claim per diaper pail part; if a warranty claim is filed and a full replacement diaper pail is issued, additional warranty claims on the replacement diaper pail will be up to our discretion. This warranty does NOT cover the Dekor Cloth Diaper Liner or Dekor Eko Refills.

Need assistance with something else? Customer satisfaction is our top priority, so please reach out to our Customer Care team and we will do our best to assist you.

Need a replacement part for your Dekor Diaper Pail? You can purchase Dekor replacement parts here.

Gallery Block
This is an example. To display your Instagram posts, double-click here to add an account or select an existing connected account. Learn more