Frequently Asked Questions

The part of the website that knows all the secrets.

Dekor Diaper Pail FAQs

  • First, Dekor Eko is the only diaper pail and refill system on the market made with and packaged in recycled materials. Not only are they the only eco-friendly option, they are also the easiest to use – simply STEP on the foot pedal, DROP the diaper in, and you’re DONE. You don’t have to bend over to slide a door open, squish a diaper through a hole or touch anything. Dekor Diaper Pails are 100% hands free. Our Diaper Pails are made of ABS plastic which will not absorb odors, and unlike metal pails that you can only clean with a dry cloth, you can clean and sanitize Dekor Diaper Pails with household cleaner. And, our refill system saves you money because there's no waste – you only use what you need.

  • Dekor Eko is the ONLY diaper pail and refill system crafted from 70% recycled materials, proving that sustainability can seamlessly blend with innovation for a cleaner, greener future.

    REDUCE: By using recycled materials, we’re reducing the use of new virgin plastic by 70%. We eliminated our retail cardboard box and now use a recycled paper sleeve in its place, which reduces packaging materials by 30%. Dekor Eko Refills reduce waste compared to standard kitchen bags by customizing each bag to exactly what size is needed.

    REUSE: Dekor Eko Diaper Pails come with one cartridge that is reused with each new refill liner, which eliminates wasting approximately 50+ single use cartridges like you would with other diaper pail refill systems. Dekor Diaper Pails can be reused as a trashcan after your diapering years are (finally!) behind you.

    RECYCLE: Dekor Eko Diaper Pails and Dekor Eko Refills are now made with 70% GRS-Certified Post-Consumer Recycled Materials. Dekor Eko products are packaged in 80% recycled cardboard.

    Learn more about our sustainability efforts here.

  • Dekor Eko Plus is the largest and holds up to 60 newborn diapers. It has the largest opening, which also makes it great for cloth diapers since they're larger than disposable diapers. Dekor Eko Classic is similar in size to the Eko Plus, but has a smaller opening and holds up to 45 newborn diapers. Dekor Eko Mini is the size of a bathroom trashcan which makes it perfect for smaller spaces, grandparent’s homes or a second room in the home where baby is changed, and holds up to 25 newborn diapers.

    NOTE: Look inside the access door of your diaper pail to see what size pail you have, then choose the corresponding size Dekor Eko Refills: Plus, Classic or Mini

  • Unlike steel diaper pails that can only be cleaned with a dry cloth or they'll rust, we recommend cleaning your Dekor Eko Diaper Pail with a non-abrasive liquid household cleaner. Bleach can also be used if needed.

  • Dekor has a unique three part approach to odor control, starting with the sealed, OdorKeeper™ trap door. The spring loaded trap door allows the diaper through and then immediately and automatically shuts to keep odor from escaping. The top lid also acts as a secondary seal for double protection against odor. The durable continuous refill is the third line of defense, and helps keep the odor INSIDE the pail.

  • Other plastic diaper pails are made from a plastic known as polypropylene which is an open cell plastic which over time will absorb odors. Dekor Eko Diaper Pails are made of 70% GRS-Certified Post-Consumer Recycled ABS Plastic, which is a strong and durable closed cell plastic that does not absorb odor, scratch, dent, rust, or turn yellow over time.

  • Steel diaper pails can rust, dent, and cannot be cleaned with liquid! That’s right – you have to clean your poopy steel diaper pail with a ‘dry cloth’ according to manufacturer’s instructions. The inside of a diaper pail is a moist environment and rust happens.

  • Step. Drop. Done. is all you have to do with Dekor Diaper Pails. Step on the foot pedal, Drop the diaper through the trap door, and you are Done.

    Unlike other diaper disposal systems where you have to bend over, open a lid, or even shove a soiled diaper halfway inside the diaper pail, Dekor Eko Diaper Pails are 100% hands-free and they’re now made with 70% recycled materials. No bending, no squishing, no twisting, no touching!

  • The Dekor Eko Plus will hold up to 60 newborn diapers, Dekor Eko Classic holds up to 45, and the Eko Mini holds up to 25. But you can change your Dekor Diaper Pail as often as you like because our unique continuous liner system gives you the ability to create bags of any size—so you can empty the pail without wasting empty bag space like you would with regular trash bags. Let’s be honest, 💩 stinks no matter what kind of container you put it in! With Dekor, you can quickly and easily empty your diaper pail more often to keep odors at bay and not waste any plastic.

  • Dekor is perfect for any size diaper, including night-time and pull-up style diapers, especially the Eko Plus and Eko Classic since they have larger Trap Door openings.

  • Emptying your Dekor is super easy. Simply open the access door and pull out the liner with the diapers. Cut it using the Childproof Cutter on the inside of the access door. Tie a knot in the top and dispose. Finish by tying a knot in the bottom of the liner to form a new “bag”. Close the access door and you're ready for more diapers!

    Click here to watch a quick video on how to empty your Dekor Diaper Pail.

  • The door mounted cutter is completely childproof and will not injure you or your child. It's located on the inside of the access door with a childproof lock, and it's set deeply behind plastic guards to eliminate any access.

  • No, you can empty your Dekor Diaper Pail at any time. 💩 stinks no matter what kind of container you put it in. Emptying more often will actually help to minimize any odors escaping into your nursery and because there are no preset bags, you only use what you need—there's no waste. That's the benefit of Dekor Refills vs. diaper pails with regular trash bags. No need to wait for it to fill up to take it out because it's so easy to empty!

  • Yes, Dekor Plus is is often voted as the favorite diaper pail for cloth diaper families since it has the largest opening of any diaper pail on the market. We offer a Cloth Diaper Pail Liner (2 pack) if you are washing cloth diapers yourself. These are high quality drawstring wet bags that perfectly fit inside your Dekor Plus Pail. You can remove the Trap Door to make the opening even larger if needed. When you're ready to wash, simply remove the bag, dump the diapers in the wash, then toss the bag in too. Put the other Cloth Liner in the pail and you are ready to go again.

    If you have a diaper service that picks up your soiled diapers weekly, you can use the regular Dekor Eko Refills and just tie them up and store them until they are picked up.

  • Several diaper pail brands promote that you don’t have to use special bags with their pails. Technically you don’t HAVE to with Dekor Diaper Pails, but why wouldn’t you?!

    Our unique refill system makes emptying your diaper pail much easier. Trash bags cost money too, and putting them in and out of the diaper pail regularly would be a pain in the butt (pun intended!). You would end up wasting a bunch of empty space in the trash bag, so our refills save you money because there's no waste, and they're better for the environment. You only use what you need since there are no preset bag sizes. Putting 60 Newborn diapers into a kitchen trash bag will waste more than 2/3 of every bag. With Dekor Refill liners – you only use what you need – there is no waste and replacing the bag is super simple.

    Diaper Pails are NOT just trash cans for diapers! You empty trash cans when they're full, except if you put something really stinky in there like fish, you would empty it right away or it would stink up your house, right? So why leave a really stinky 💩 diaper in a diaper pail for a week? With Diaper Dekor Refills, you don't have to wait until your diaper pail is full—you can quickly and easily empty your diaper pail more frequently without wasting a whole trash bag, which will keep your nursery clean and fresh! Your nose and the environment will thank you!

    Parent Hack: Put your Dekor Eko Refills on Subscribe & Save and move on to all the other things on your never-ending to-do list! 😉

  • Simply remove the Trap Door insert and you can continue to use your Dekor in the bathroom, kitchen, garage, or wherever you need an easy to use, contemporary styled trash can. No other diaper pail allows you to do that! By the way, Dekor works really well for pet waste too!

  • Under normal use, if anything breaks on your Dekor Diaper Pail, we will replace it free of charge at our discretion. The defect rate with Dekor is exceptionally low, but if something goes wrong due to a manufacturer defect, we stand behind the product. You can learn more about our Warranty here.

  • Need a new Trap Door Insert or a new Cartridge? You can purchase Dekor Replacement Parts here.

Dekor Refill FAQs

  • Yes, Dekor Refills are backwards compatible across the same sized models, so even if you don't have our new Dekor Eko Diaper Pail, our Dekor Eko Refills will work on your Dekor Diaper Pail. Just make sure you check what size pail you have and order the corresponding size Dekor Eko Refills.

  • It's quick and easy and your Dekor Refill will last a LONG time! Push the button on the front of the pail to open the top frame and lift out the empty refill cartridge. Leave the paper label on the new Dekor Refill to keep it in place, then slide it over the cartridge and remove the paper label. Pull up about 18 inches of the OUTER layer of the Refill and push it down through the middle of the cartridge and put it back in your Dekor Diaper Pail. Open the front access door and tie a knot in the bottom and you're ready for your next diaper change!

    If you prefer to watch a video, you can see it here.

  • No, Dekor Diaper Pails and Refills are FREE of BPA, phthalates, and PVC. Dekor Eko Diaper Pails are made of strong ABS Plastic, of which 70% is GRS-Certified Post-Consumer Recycled ABS Plastic, and Dekor Eko Refills are made of High Density 70% GRS-Certified Post-Consumer Recycled Polyethylene.

  • We are no longer manufacturing Dekor Regular Refills or Dekor Biodegradable Refills. All Dekor Refills moving forward will be Dekor Eko Refills made of 70% GRS-Certified Post-Consumer Recycled Plastic.

    Learn more about all our Sustainability features.

  • The size of your Dekor Diaper Pail is on the label inside the access door of your diaper pail. Open the access door and you will see either Dekor Plus, Dekor Classic, or Dekor Mini. Each Refill size ONLY fits the corresponding pail size.

  • The Dekor Refill System is designed with efficiency in mind. Rather than individual bags, Dekor Refills are actually one long continuous liner, that you cut and tie as needed. You only use as much Refill liner as you need – there is no waste, so it's better on your wallet and the environment, and it makes it easier to use your Dekor Diaper Pail!

    Each year, Dekor Eko Diaper Pails and Refills give more than 750,000 pounds of plastic a second life! By purchasing Dekor Eko products, you and your family are helping save our landfills from hundreds of thousands of pounds of plastic waste, for a cleaner, greener future.

  • Previously, Dekor Refills contained a baby powder scent to aid in combatting odor. The percentage of the scent in our Refills is at .09% and they have minimal contact with skin, so our products are compliant with all standards for consumer products when used as intended.

    However, our NEW Dekor Eko Refills do not contain any scent, as we understand some individuals may be allergic or sensitive to certain components of fragrance formulas in cosmetics, food, or other products, even if those ingredients are certified as safe for most people.

  • Those are our exclusive end-of-liner markings that indicate that you are finally getting close to the end of your Dekor Refill. The purpose is to alert you that you need to order more so you're ready when it runs out.

    PARENT HACK: Put Dekor Eko Refills on Subscribe & Save and move on to ALL the other things on your never-ending to-do list!