About the Pails
1. Why is Dekor such a popular diaper pail?
The Dekor pail is perfect for the parent who is looking for an attractive, economical,
and hands-free way to dispose of dirty diapers.
2. What makes Dekor better than other diaper pails?
There are several reasons giving the Dekor an advantage over other pails.
them is the hands-free operation, meaning you never have to touch the pail when
changing a diaper. Not only is it easier, it is more hygienic too. In addition to
being hands-free, the Dekor refill system offers you a long lasting, economical
solution among refill type systems.
3. What is the difference between the Dekor Plus and Classic?
About ten dollars. Seriously though, the Classic pail is a bit smaller and holds
less diapers before needing to be emptied making it the perfect choice for smaller
nurseries, upstairs and downstairs pails, or for the grandparents out there. The
Classic will hold up to 40 newborn diapers.
The Dekor Plus has a bit larger footprint and therefore has a higher capacity
Classic. The Plus is well suited for one pail households, multiples, and in general
more changes between emptying. The
Plus will hold up to 60 newborn diapers.
4. What keeps odor inside the Dekor?
Dekor has a unique, three part approach to odor control, starting the sealed, Magik™
trap door. This door allows the diaper through and then quickly re-seals to keep
odor from escaping. The lid of the Dekor itself also acts as a secondary seal for
double protection against odor. The strong, powder-scented refill is the third line
of defense, and keeps the odor INSIDE the pail.
5. Do I need to assemble my Dekor?
No, Dekor comes fully assembled with one refill already installed and ready
6. How many diapers will I dispose of?
You can anticipate disposing of 3000–5000 diapers over the 2–3 years
your child will be in them! Of course, these are average numbers and your experience
After the first thousand, who’s counting anyway
7. What is the difference between hands-free and one-handed operation?
One-handed typically means you may have to open a lid or perform some other action,
or two, in order to actually dispose of the diaper. With Dekor, you never
touch the pail when disposing of a diaper, simply Step on the pedal and Drop the
diaper in. Now that is what we call hands free!
8. What does Step and Drop mean?
Step and Drop describes our hands-free solution to diaper disposal. Step on the
foot pedal, which opens the lid, and drop the diaper in through the trap doors.
Release the pedal, the lid closes and you are done, without ever touching the pail.
9. Can I hold my baby while disposing of the dirty diaper?
Because Dekor is hands free, you can hold your baby in one arm while disposing
of a dirty diaper.
10. Why is the Dekor so easy to use?
Dekor was designed with ease of use in mind. From disposing of the diaper,
to emptying, to changing the refill, using a Dekor is easy and intuitive.
11. Why doesn’t the Dekor pail absorb odor like other pails?
Other plastic pails are made from a plastic known as polypropylene. This plastic
has many positive attributes, but it has one major drawback as a material for diaper
pails, it tends to absorb odor! Knowing this, we decided to make the Dekor
pails out of ABS plastic, a strong and durable plastic that does not absorb odor
or incidentally, turn yellow over time. Using this more expensive material does
add cost to our product, but we think the benefits far outweigh this increase in
price. Incidentally, ABS Plastic is used in protective head gear, medical equipment,
and it is what Legos® are made of!
12. How many diapers will the Dekor actually hold?
The Dekor Plus will hold as many as 60 newborn diapers, and the Dekor
Classic as many as 40, but your results may vary. Go ahead, see how many will fit
in your Dekor. Send pictures of your record with all the details to our Marketing Department and we will post
them on our website, and you could win a prize.
13. Can I use Dekor for “Pull-Ups” or similar sized diapers?
Dekor is perfect for any size diaper, including night-time and pull-up type
14. Is it difficult to empty the pail when it is full?
Emptying the Dekor is very easy. Start by opening the service door and pulling
the full bag. Grab the top of the bag and cut it free using the door mounted cutter.
Tie a knot in the top and dispose. Finish by tying knot in the bottom of the liner
to form a new “bag”, close the service door and you are ready for more diapers.
Click here to see
videos on emptying your pail.
15. Can the door mounted cutter injure my child?
The door mounted cutter has a sharp blade that is set deeply behind plastic guards
to minimize any access by small hands. Be sure to close the service door immediately
after emptying to prevent any access to the cutter. Parental supervision is the
best defense against injury.
16. Do I have to wait until my Dekor is completely full
No. You can empty the Dekor at any time. Emptying more often will actually
help to minimize any odors escaping into your nursery, but will use slightly more
17. How do I convert the Dekor into a trash can?
When you are finished with diapers, or if you are out of them for a few years ,
you may still use your Dekor. Simply remove the diaper insert and use the
pail in the bathroom, kitchen, garage , or wherever you need an easy to use, contemporary
styled trash can. By the way, Dekor works really well with kitty litter.
18. Do the Dekor pails or refills contain BPA, Phalates,
No. The Dekor pails and refills are free from BPA, Phalates, and PVC. The
pails are made of tough ABS Plastic, and the refills are made of a mixed polymer,
about 90% High Denisty Polyethelene.
18. How difficult is it to change the refill on my Dekor?
It isn’t difficult at all to change the refill on your Dekor. Simply open
the top frame and lift out the empty refill cartridge. Slide a new refill over the
cartridge following the directions on the refill label, then reinstall the cartridge
loaded with the new refill. Tear off the label and pull up the refill from the outside
and tie a knot. Push the knot down and close the top frame. Open the service door
and pull the refill through. Tie a knot in the bottom and you are all set.
Click here watch
a video demonstrating how to change your refill.
19. Where can I purchase refills online?
Click here to find an online
20. What is the difference between the regular refills and the
The biodegradable refills contain a special ingredient that will help them to break
down faster over the “regular” refills. Both offer the same strength and odor protection,
and both are lightly powder scented. As defined by the ASTM, "A Biodegradeable Plastic
is defined as a degradable plastic in which the degradation results from the action
of naturally occuring microorganisms such as bacteria, fungi, and algae."
21. Why are Dekor refills so economical?
The Dekor refills are designed with efficiency in mind. Rather than individual
bags, the Dekor refills are actually one long bag, or liner, that you cut
and tie as needed. You can wait until the bag is full, or dispose of that one really
stinky change right away.
22. Which refill size do I need for My Dekor?
The size of refill you need is contingent on your size pail. If you have a Classic
or regular then you will use the Classic or “regular” sized refills. Likewise, if
you own a Plus size pail, you will need the Plus size refills. Refer to the label
on the inside of your service door for more help with determining the appropriate
refill for your pail.
23. Can I use Plus size refills in my Classic Dekor, and
We do not recommend using the wrong sized refill in a Dekor pail even though
some configurations may work.
24. I have a previous model of the Dekor. Will the refills
Dekor refills are backwards compatible across same sized models. What that
means is, yes.
25. Are the Dekor refills scented?
All Dekor refills have a light, powder fresh scent to match the smell of
your baby’s clean bottom right after a change.
About Cloth Diapers
26. Can I use Dekor for reusable cloth diapers?
Dekor can be used with cloth diapers, just remember to put them in the wash,
and not the garbage! You didn't hear it from me, but the rumor is that Dekor
will be offering a drawstring, cloth liner for this very purpose. Shhh..
27. What should I use to clean my Dekor?
We recommend cleaning the Dekor with a non-abrasive household cleaner such
as soap and water. Bleach may be used if needed. Abrasive cleaners or solvents should
never be used with Dekor.
28. How do I remove the diaper insert for easier cleaning?
Push on the diaper insert locking tabs from underneath the frame and simply pop
it out of the top frame.
Service and Warranty
29. Are some parts replaceable if they break?
Some parts of the pail may be replaced. Please call our Customer Care Department
for more information.
30. What do I do if my Dekor doesn’t work properly?
Please contact our Customer
Care Department and they will help you with any problem you are having.
31. Is my Dekor covered under warranty?
Dekor offers a Limited Lifetime Warranty that fully covers any manufacturing
defects for the life of your Dekor.
32. How can Dekor offer a longer warranty than other pails
The quality of construction and the use of ABS plastic give Dekor an advantage
in durability over other pails. Therefore we can afford to offer a longer warranty
than our competition.