+ WHAT MAKES DEKOR DIAPER PAILS BETTER THAN OTHER DIAPER PAILS ON THE MARKET?

Dekor Pails are the easiest to use – simply STEP on the foot pedal, DROP the diaper in, and you’re DONE. You don’t have to bend over to slide a door open, squish a diaper through a hole or touch anything. Dekor Diaper Pails are 100% hands free. Our Diaper Pails are made of ABS plastic which will not absorb odors, and unlike metal pails that you can only clean with a dry cloth, you can clean and sanitize Dekor Diaper Pails with household cleaner. And, our refill system saves you money because there's no waste – you only use what you need.

+ WHAT IS THE DIFFERENCE BETWEEN THE DEKOR PLUS, CLASSIC, AND MINI?

Dekor Plus is the largest and holds up to 60 newborn diapers. It has the largest opening, which makes it great for cloth diapers. Dekor Classic is a bit smaller and holds up to 45, and Dékor Mini is perfect for smaller spaces, grandparent’s homes or a second room in the home where baby is changed, and holds up to 25 newborn diapers.

+ WHAT SHOULD I USE TO CLEAN MY DEKOR DIAPER PAIL?

Unlike steel diaper pails that can only be cleaned with a dry cloth or they'll rust, we recommend cleaning your Dékor with a non-abrasive liquid household cleaner. Bleach can also be used if needed.

+ WHAT KEEPS ODOR INSIDE DEKOR DIAPER PAILS?

Dekor has a unique three part approach to odor control, starting with the sealed, OdorKeeper™ trap door. The spring loaded trap door allows the diaper through and then immediately and automatically shuts to keep odor from escaping. The top lid also acts as a secondary seal for double protection against odor. The strong, powder-scented continuous refill is the third line of defense, and helps keep the odor INSIDE the pail.

+ WHAT DOES STEP, DROP, DONE MEAN?

Step. Drop. Done. is all you have to do with Dekor Pails. Step on the foot pedal, drop the diaper through the trap door, and you are done. No bending, no squishing, no twisting, no touching!

+ WHY DOESN'T THE DÉKOR PAIL ABSORB ODOR LIKE OTHER DIAPER PAILS?

Other plastic diaper pails are made from a plastic known as polypropylene which is an open cell plastic which over time will absorb odors. Dekor Diaper Pails are made of ABS plastic, which is a strong and durable closed cell plastic that does not absorb odor, scratch, dent, rust, or turn yellow over time.

+ WHY ARE DEKOR DIAPER PAILS BETTER THAN STEEL DIAPER PAILS?

Steel diaper pails can rust, dent, and cannot be cleaned with liquid! That’s right – you have to clean your poopy steel diaper pail with a ‘dry cloth’ according to manufacturer’s instructions. Steel diaper pails are not ‘Stainless Steel’ like many people assume, so they can rust. The inside of a diaper pail is a moist environment and rust happens.

+ HOW MANY DIAPERS WILL THE DEKOR ACTUALLY HOLD?

The Dekor Plus will hold up to 60 newborn diapers, Dekor Classic up to 45, and the Mini up to 25. But you can change your Dekor Diaper Pail as often as you like because our unique continuous liner system gives you the ability to create bags of any size—so you can empty the pail with no waste! Let’s be honest, 💩 stinks no matter what kind of container you put it in! With Dekor, you can quickly and easily empty your diaper pail more often to keep odors at bay.

+ CAN I USE DEKOR FOR "PULL-UPS" OR SIMILAR SIZED DIAPERS?

Dekor is perfect for any size diaper, including night-time and pull-up type diapers, especially the Dekor Plus and Classic with the larger Trap Door openings.

+ IS IT DIFFICULT TO EMPTY DEKOR DIAPER PAILS?

Emptying your Dékor is super simple. Simply open the access door and pull out the liner with the diapers. Cut it using the Childproof Cutter on the inside of the access door. Tie a knot in the top and dispose. Finish by simply tying a knot in the bottom of the liner to form a new “bag”. Close the access door and you're ready for more diapers. Truly easy peasy!

+ CAN THE DOOR MOUNTED CUTTER INJURE MY CHILD?

The door mounted cutter is completely childproof and will not injure you or your child. It's located on the inside of the access door with a childproof lock, and it's set deeply behind plastic guards to eliminate any access.

+ DO I HAVE TO WAIT UNTIL MY DEKOR IS COMPLETELY FULL BEFORE EMPTYING?

No, you can empty your Dekor Diaper Pail at any time. 💩 stinks no matter what kind of container you put it in. Emptying more often will actually help to minimize any odors escaping into your nursery and because there are no preset bags, you only use what you need—there's no waste.

+ CAN I USE REGULAR TRASH BAGS WITH DEKOR DIAPER PAILS?

Why would you want to? Our unique refill system makes emptying your diaper pail much easier. Trash bags cost money too, and putting them in and out of the diaper pail regularly would be a pain in the butt (pun intended!). You would end up wasting a bunch of the trash bag, so our refills save you money because there's no waste. You only use what you need since there are no preset bag sizes. Putting 60 Newborn diapers into a kitchen trash bag will waste more than 2/3 of every bag. With Dekor Refill liners – you only use what you need – there is no waste and replacing the bag is a snap.

+ HOW DO I CONVERT MY DEKOR DIAPER PAIL INTO A TRASH CAN?

Simply remove the Trap Door insert and you can continue to use your Dekor in the bathroom, kitchen, garage, or wherever you need an easy to use, contemporary styled trash can. No other diaper pail allows you to do that! By the way, Dekor works really well for pet waste.

+ DO DEKOR DIAPER PAILS OR REFILLS CONTAIN BPA, PHTHALATES, OR PVC?

No. Dekor Diaper Pails and Refills are free from BPA, phthalates, and PVC. Our Diaper Pails are made of tough ABS Plastic, and our Refills are made of a mixed polymer, about 90% High Density Polyethelene.

+ HOW DIFFICULT IS IT TO CHANGE THE REFILL ON MY DEKOR?

Not difficult at all. Simply open the top frame and lift out the empty refill cartridge. Slide a new refill over the cartridge following the directions on the refill label, then reinstall the cartridge loaded with the new refill. Tear off the label and pull up the refill from the outside and tie a knot.

+ WHERE CAN I PURCHASE DIAPER DEKOR REFILLS ONLINE?

Click here to find an online retailer.

+ WHAT IS THE DIFFERENCE BETWEEN THE REGULAR REFILLS AND THE BIODEGRADABLE REFILLS?

The biodegradable refills contain a special additive that will help them to break down faster over the regular refills. Both offer the same strength and odor protection, and both are lightly powder scented. As defined by ASTM, "A Biodegradeable Plastic is defined as a degradable plastic in which the degradation results from the action of naturally occuring microorganisms such as bacteria, fungi, and algae."

+ WHY ARE DEKOR REFILLS SO ECONOMICAL?

The Dekor refill system is designed with efficiency in mind. Rather than individual bags, Dékor refills are actually one long continuous liner, that you cut and tie as needed. You only use as much Refill liner as you need – there is no waste.

+ HOW DO I KNOW WHICH REFILL TO BUY FOR MY DEKOR DIAPER PAIL?

The size of your Dekor Diaper Pail is on a label inside the access door of your diaper pail. Open the access door and you will see either Dekor Plus, Dekor Classic, or Dekor Mini. Buy the corresponding size Refill pack.

+ I HAVE AN OLDER MODEL OF THE DEKOR. WILL THE REFILLS STILL WORK?

Yes, Dekor refills are backwards compatible across same sized models.

+ CAN I USE DEKOR DIAPER PAILS FOR REUSABLE CLOTH DIAPERS?

Yes, Dekor Plus is perfect for that! Dekor offers a Cloth Diaper Pail Liner (2 pack) if you are washing cloth diapers yourself. These are high quality drawstring wet bags that perfectly fit inside your Dekor Plus Pail. When ready to wash, simply remove the bag, dump the diapers in the wash, then toss the bag in too. Put the other Cloth Liner in the pail and you are ready to go again. If you have a diaper service that picks up your soiled diapers weekly, you can use the regular Dekor Refills and just tie them up and store them until they are picked up.

+ WHAT DOES DEKOR'S LIMITED LIFETIME WARRANTY COVER?

Under normal use, if anything breaks on your Dekor Diaper Pail, we will replace it free of charge at our discretion. The defect rate with Dekor is exceptionally low, but if something goes wrong, we stand behind the product. Please contact our Customer Service.